Jawatan Kosong 2022 di Hitachi Vantara Sdn Bhd | Permohonan adalah dipelawa daripada Warganegara Malaysia yang berkelayakan dan berumur tidak kurang dari 18 tahun pada tarikh tutup iklan ditawarkan untuk memohon jawatan kosong di Hitachi Vantara Sdn Bhd
Data is your greatest asset, if you know how to use it. The key to new revenue streams, better customer experiences, and lower costs of doing business is there in your data, waiting to be discovered. It reveals your path to innovation and new ways for you and the world to work. Hitachi Vantara elevates your innovation advantage by merging operational and informational experience to offer you a data partner with unprecedented range and depth in data management. We are analytics, industrial expertise, technology and outcomes rolled into one great solution provider. We listen. We understand. We work with you.
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Positions:
1. TECHNICAL CONSULTANT - STORAGE
Responsibilities:
• Administration of the storage infrastructure
• Work according to predefined ITIL processes especially Incident & Change Management
• Planning and executing SAN-/Storage-related changes/tasks
• Documentation of environment specific processes
• Execute storage LUN Allocation, extensions & De-Allocation
• Hitachi Management products including HiCommand Suite(HCS), OpsCenter, and Tuning Manager
• Administration of storage replication
• Performance analysis and troubleshooting using Tuning Manager
• Process incident-tickets according to defined SLAs
• Troubleshooting of issues related to SAN/storage
• Communicate and work with L3 Operational team and Customer to address or resolve issues
• Trigger required escalation following predefined escalation matrix
• Support and assist with hardware enhancement / hardware maintenance work by following Incident/Change Management Process
• Must be willing to work 12-hour rotational shift
Qualifications:
• At least Bachelor's degree (preferred in IT or related field)
• Experience within complex IT environments preferably in storage management
• Hitachi Vantara Certification for both file and block preferred
• Cisco Certification CCNA preferred
• ITIL Certified and well versed with ITIL processes preferred.
• Aptitude for providing excellent customer service including clear communication, problem solving and technical writing skills in English
• Possess good organizational skills and the ability to manage multiple issues simultaneously within a fast paced and changing environment
• Positive self-starter, able to take direction, and work within a team environment
• Aptitude and eagerness to learn and support new products and systems
Close date : 04 August 2022
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