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Jawatan Kosong di Agensi Kaunseling & Pengurusan Kredit [AKPK] - 21 Januari 2023

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Jawatan Kosong 2023 di Agensi Kaunseling & Pengurusan Kredit [AKPK] | Permohonan adalah dipelawa daripada Warganegara Malaysia yang berkelayakan dan berumur tidak kurang dari 18 tahun pada tarikh tutup iklan ditawarkan untuk memohon jawatan kosong di Agensi Kaunseling & Pengurusan Kredit [AKPK]



Job Description:
  • To handle inbound calls and resolve customers’ queries in accordance with the agreed service level.
  • To provide relevant and accurate answers to the customers queries via phone and to be courteous and empathy to customers all the time.
  • To capture relevant data on each call received on the call centre system for record keeping purposes.
  • To report/escalate customer’s complaints or any matters arising promptly to the supervisor for further actions.
  • To assist supervisor/head in managing daily call centre operation, daily, monthly and yearly performance report preparation for management review.
  • To assist supervisor/head in continuous training session with staffs on Call Centre system and work procedure.
  • To perform any ad-hoc tasks as and when required by the supervisor/head.
  • To call and negotiate the repayment with customers.
  • To achieve the collection targets set by the management.
  • To update calling activities in system for future reference.
  • To send emails reminders to customers who are not contactable.

  • Malaysian only. 
  • SPM / Diploma / Degree holder in any field. 
  • Good Communication skills and customer service oriented.
  • Able to start immediately. 
  • Fresh graduate are strongly encouraged to apply.
  • Consider for those who are unemployed.


i. Permohonan untuk senarai kerja kosong di atas adalah melalui Jobstreet. Oleh demikian, anda dikehendaki mendaftar terlebih dahulu sebelum memohon. Tutorial mendaftar dan memohon ada admin sediakan di sini

ii. Jika sudah mendaftar, anda bolehlah memohon jawatan kosong di atas dengan menekan link yang admin sediakan di bawah. Semoga anda diberikan rezeki oleh Nya untuk memperoleh pekerjaan yang diidamkan. Aminn..

Close date : 21 Januari 2023

Jawatan Kosong 2022 di Agensi Kaunseling & Pengurusan Kredit [AKPK]

Company Overview

The Credit Counselling and Debt Management Agency, or commonly known as Agensi Kaunseling dan Pengurusan Kredit (AKPK), is an agency set up by Bank Negara Malaysia in April 2006 to help individuals take control of their financial situation and gain peace of mind that comes from the wise use of credit. AKPK offers the following services to individuals, free of charge:
Financial education on the responsible use of money and credit management skills
Counselling and advice on financial management
Debt management programme to assist consumers to regain financial control.

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