Jawatan Kosong 2024 di Perbadanan Pr1ma Malaysia | Permohonan adalah dipelawa daripada Warganegara Malaysia yang berkelayakan dan berumur tidak kurang dari 18 tahun pada tarikh tutup iklan ditawarkan untuk memohon jawatan kosong di Perbadanan Pr1ma Malaysia
Positions:
1. FRONT OFFICE ADMINISTRATOR
Job Requirements:
- Candidate must possess at least SPM, Diploma, Advanced/Higher/Graduate Diploma at any field
- Required skill(s): MS Office, Power Point, MS Excel.
- Required language(s): Bahasa Malaysia, English
- Able to work as a team member as well as independent individual.
- Able to cooperate with colleague, positive attitude, highly self-motivated willing to learn.
- Hardworking, dedicated and highly disciplined.
- Analytical, meticulous and able to deliver quality result within tight deadlines
- Excellent written and oral communications skills
- Excellent time management and organization skills
- Self-driven and able to work with minimal supervision
2. AGENT CONTACT CENTRE
Key Accountabilities & Responsibilities:
- Responsible for providing day to day leadership and support to the Management.
- Being a pillar of support among team members.
- Ensure the team must be innovative in creating solutions to optimize customers satisfaction.
- Manage critical/behavioural complaints received by team members.
- Monitor team member performance and provide guidance to the team members.
- Conduct review team member performance and organize One to One session for underperformers.
- Ensure the Standard Operating Procedure compliance with service standards.
- Proactively monitor Service Level and Abandoned rate target is achieved to a stipulated target.
- Preparing Call Centre reports to the management (PR1MA and PR1MA Comms).
- Ensuring enquiries and complaints received through Inbound Call, Inbound Email, Website, and social media platform are responded to within SLA.
- Assist in other duties as assigned (Ad Hoc task)
Makluman:
i. Permohonan untuk senarai kerja kosong di atas adalah melalui Jobstreet. Oleh demikian, anda dikehendaki mendaftar terlebih dahulu sebelum memohon. Tutorial mendaftar dan memohon ada admin sediakan di sini
ii. Jika sudah mendaftar, anda bolehlah memohon jawatan kosong di atas dengan menekan link yang admin sediakan di bawah. Semoga anda diberikan rezeki oleh Nya untuk memperoleh pekerjaan yang diidamkan. Aminn..
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Close date : 13 - 24 Mei 2024
Company Overview
Perbadanan PR1MA Malaysia (PR1MA) was established under the PR1MA Act 2012 to plan, develop, construct and maintain affordable lifestyle housing for middle-income households in key urban centres. At PR1MA, we are passionate and determined to provide quality and affordable homes for Malaysians. We are now hiring talented people who share our passion. We are based at Oasis Square, Ara Damansara.